canon fax machine troubleshooting
Ask the sender to adjust the scan settings of the fax machine. When a Problem Cannot Be Solved.
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When using an optical fiber line or IP phone line the machine may not work correctly depending on the connection environment or connected devices.
. If ECM RX is enabled the senders fax machine resends the fax after correcting errors automatically. Select a slower send speed using following procedure and then send a fax. Press the ON button to turn the power.
If you disconnected the power cord after pressing the ON button to turn off the power the Power lamp is not lit reconnect it then press. Slow down the send speed. Already have an account.
Select ON for ECM RX in Adv. You cannot send faxes if the power is turned off. This document covers the following products.
If a problem persists see When a Problem Cannot Be Solved to find out where to contact. If ECM RX is enabled the senders fax machine resends the fax after automatically correcting errors. Your Canon account is the way to get the most personalized support resources for your products.
Is the fax number registered correctly for speed dialing. 3 Check the ink or toner cartridge. Check the scan settings of the senders fax machine.
Canon Fax Machine Manual. Check2 Is ECM RX set to OFF. Set the receive mode to Switch or.
You cannot send faxes if the power is turned off. Press the ON button to turn the power on. Contact the sender and ask if they will check to see if the scanning area of the fax machine is.
Do a test print. 5 Basic Troubleshooting Tips. Check your order save products fast registration all with a Canon Account.
Confirm that all lamps on the operation panel are off before unplugging the. Go to Fax Settings Adv. Ask the sender to adjust the scan settings of the fax machine.
If you disconnected the power cord without turning off the power the Power lamp is lit reconnecting it turns on the power automatically. Communication and make sure ECM RX is set to On. FAX settings under Fax settings.
See that you dialed the correct number and that the telephone line is working. Selecting the Receive Mode When is set make sure that an external telephone with the built-in answer function is connected to the machine. A fax cannot be received on an optical fiber line.
Also make sure that it is always turned on and the recorded answering message can be heard anytime. If your Canon fax machine will not send a fax check to make sure the machine is set for the correct phone line type. Ensure the document is loaded correctly and the speed dialing code you put in was registered correctly.
The image quality of the fax is mainly determined by the senders fax machine. A Message or Error Code Appears. In such a case contact the provider of the optical fiber line or IP phone.
Find manuals for other products. FAX settings Adv. Is ECM RX set to OFF.
Check1 Check the scan settings of the senders fax machine. If ECM RX is enabled the senders fax machine resends the fax after correcting errors automatically. The machine is compliant with use on analog lines.
1 Check the connection. Communication in Advanced FAX settings under Fax settings. Fax Not Working.
A Toll-free telephone support for troubleshooting issues at 1-800-OK-CANON 652-2666 Monday through Friday from 800 am. If you cant find what youre looking for please use the search. The send start speed is specified 33600 bps in the default setting however you may not be able to send a fax depending on the status of the recipient fax machine or the line.
If you still cannot send the fax select OFF for Dial tone detect in Advanced FAX settings under FAX settings. Select ON for ECM RX in Adv. Make sure that your fax machine is set to receive faxes automatically.
Canon imageCLASS MF229dw MF227dw MF217w MF216n. Ask the sender to adjust the scan settings of the fax machine. If you are having issues sending faxes despite dialing the correct fax number the problem could be connectivity-related.
4 Check the ADF. Press Start. Troubleshooting Problems Sending Faxes Fax Driver Check 1 Is the power turned on.
If you cant find what youre looking for you can search here. Check the recipients faxtelephone number correct the faxtelephone number registered to the speed dial code then send the document again. 2 Clean your machine.
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